AI Service Assistant: Your reliable partner in customer service
At a time when service and support are expected around the clock, many companies are faced with the challenge of providing sufficient service and support staff for telephone or digital support.
Bottlenecks in personnel planning and increasing enquiries can significantly affect the efficiency and satisfaction of your customers. This is where our innovative AI solution comes into play: an AI-supported service assistant based on a Retrieval Augmented Generative (RAG) system – your secure company AI!
Find out in an individual consultation how a Retrieval Augmented Generative (RAG) system – a ground-breaking combination of vector database and Large Language Model (LLM) – can also revolutionise your business processes.
Our AI Service acts as a personal service assistant and is available to your customers around the clock.
Here are the features and benefits that characterise our innovative corporate AI system:
Around-the-clock availability
Our AI service is available 24/7 to answer enquiries immediately and without waiting times. This ensures that your customers receive support at all times, regardless of business hours or public holidays.
Efficient and reliable answers
The AI service accesses your extensive information and valuable databases, which are constantly updated and expanded. By utilising advanced retrieval technologies, the solution can find relevant information quickly and reproduce it accurately.
Scalability
In contrast to human employees, the AI service can process an unlimited number of enquiries at the same time. This is particularly valuable at peak times when the call volume is unexpectedly high.
Cost efficiency
By reducing the need for large numbers of human service staff, you can cut labour costs while maintaining or even improving service levels.
Consistency and accuracy
The AI service always provides consistent and accurate answers, minimising misunderstandings and errors. This contributes to higher customer satisfaction and trust in your brand.
Personalised support
Thanks to advanced AI algorithms, the AI service can analyse individual customer profiles and provide personalised answers and recommendations based on the specific needs and preferences of each customer.
Take the pressure off your team and offer your customers the service they deserve!
Rely on our artiso AI solutions and turn challenges into opportunities.
We will be happy to provide you with a personal consultation and show you how our AI service offer based on a Retrieval Augmented Generative (RAG) system can be tailored specifically to the needs of your company.
